Support!
Who gives support in Linux in case of problems?. Who can you approach for help? - these are some of the questions that every newbie ask .Well if you Buy! a Microsoft product,you get support from them.But that is not the case with Linux(Support for some commercial versions of Linux is now available)
Linux is basically the outcome of a community effort,a project of a loosely knit community-so help also comes Decentralized! .Somewhere before i told you about ethics and values ,Yes once you are in the community you will feel it and will surely appreciate what i have told.So here are some tips to get help in Linux (REmember ,this is the fastest and extensive help than any ISV(independant s/w vendor) can provide you .
Goto google.com/linux and type in your question in the box .Something like my " 56E samsung monitor doesn't work" and see for yourselves the most comprehensive help system for any OS(thanks to the Linux community)
Now i personally urge you newbies to use another decentralized and superb help system-one that uses the working brains of a highly talented and helpul volunteers of the Linux community -The LUG (Linux User Group) .With meetings,discussions,events,mailing lists.... they have spread the word of Linux.So grab your search engine and locate the nearest LUG(hello->the internet is beyond geographic limitations),so join any or MANY! LUG's in the world -post any query,doubts etcand see for yourselves.The Linux Commmunity guarentees you 100.00% customer satisfaction.